Product Catalogue

"Smart Solutions RUS" Privacy Policy

This Personal Data Privacy Policy (hereinafter referred to as the Privacy Policy) applies to all information that the online shop "www.smartsolutionsrus.ru", located on the domain name www.smartsolutionsrus.ru, may receive about the User while using the website of the online shop, programs and products of the online shop.

1. DEFINITION OF TERMS

1.1. The following terms and definitions are used in this Privacy Policy:

1.1.1. "Administration of the site of the online shop (hereinafter referred to as the Site Administration)" – authorized employees in the management of the site who organize and (or) process personal data, as well as determine the purposes of personal data processing, the composition of personal data to be processed, actions (operations) performed with personal data.

1.1.2. "Personal data" shall mean any information that is directly or indirectly related to an identified or identifiable individual (data subject).

1.1.3. 3 1.1.3. "Personal data processing" shall mean any action (operation) or set of actions (operations) involving personal data that are carried out using automation tools or without using such tools, including the collection, recording, systematization, accumulation, storage, adjustment (updating, modification), extraction, use, transfer (distribution, provision, access), anonymization, blocking, deletion, or destruction of personal data.

1.1.4. "Confidentiality of personal data" is mandatory requirement for the Operator or other persons who have access to a personal data to prevent their dissemination without the consent of the subject of personal data or other legal grounds.

1.1.5. "Website User (hereinafter 'User')" shall mean a person with access to the Website via the Internet and who uses the Website.

1.1.6. "Cookies" is a small piece of data sent by a web server and stored on a user's computer that the web client or web browser sends to the web server each time in an HTTP request when they try to open the page of the corresponding site.

1.1.7. "IP-address" is a unique network address of a node in a computer network built on the IP protocol.

2. GENERAL PROVISIONS

2.1. By using the Website, the User agrees with this Privacy Policy and the terms of processing the User’s personal data.

2.2. If the User does not agree to this Privacy Policy, the User must stop using the online shop website.

2.3. This Privacy Policy applies only to the website of the online shop www.smartsolutionsrus.ru. The online shop does not control and is not responsible for the websites of third parties to which the User can click on the links available on the online shop website.

2.4. The Website Administration does not verify the accuracy of personal data provided by users of the online shop.

3. SUBJECT OF PRIVACY POLICY

3.1. This Privacy Policy establishes the obligations of the Administration of the website of the online shop to non-disclosure and to ensure the protection of the confidentiality of personal data that the User provides at the request of the Website Administration when registering on the website of the online shop or when placing an order for the purchase of the Goods.

3.2. Personal data permitted for processing under this Privacy Policy is provided by the User by filling out the registration form on the Website of the online shop www.smartsolutionsrus.ru in the "personal account" section and includes the following information:

3.2.1. surname, name, patronymic of the User;

3.2.2. Contact phone number of the User

3.2.3. Email address

3.2.4. delivery address of the Goods;

3.2.5. place of residence of the User.

3.3. The online shop protects the Data that is automatically transmitted during the viewing of advertising blocks and when visiting the pages on which the statistical script of the system is installed:

• IP address;

- Information from cookies;

Information about the browser (or other program that provides access to the display of advertising);

- Access time;

The address of the page on which the ad unit is located;

- Referrer (address of the previous page).

3.3.1. Disabling cookies may result in failure to access parts of the Website that require authentication.

3.3.2. The online shop collects statistics on the IP addresses of its visitors. This information is used to identify and solve technical problems, to control the legality of financial payments.

3.4. Any other personal information that is not specified above (order history, browsers and operating systems used, etc.) is subject to safe storage and non-disclosure, except as provided for in paragraphs 5.2 and 5.3 of this Privacy Policy.

4. PURPOSE OF COLLECTING THE USER’S PERSONAL INFORMATION

4.1. The Website Administration may use the User’s personal data for the following purposes:

4.1.1. Identification of the User registered on the website of the online shop for placing an order and (or) concluding a Contract for the sale of goods remotely with smartsolutionsrus.ru.

4.1.2. Providing the User with access to personalized resources of the Website.

4.1.3. contacting the User, including sending notices and requests concerning use of the online shop website and the provision of services, and processing the User's enquiries and applications.

4.1.4. Determining the location of the User to ensure security and prevent fraud.

4.1.5. Confirmation of the authenticity and completeness of personal data provided by the User.

4.1.6. Creating an account to make purchases.

4.1.7. Notifications of the User of the Online Store Site about the status of the Order.

4.1.8. Processing and receiving payments, confirming tax or tax benefits, disputing payment, determining the right to receive a credit line by the User.

4.1.9. Providing the User with effective customer and technical support in case of problems related to the use of the Online Store Website.

4.1.10. Providing the User with product updates, special offers, price information, newsletters and other information on behalf of the Online Store or on behalf of the partners of the Online Store.

4.1.11. Carrying out advertising activities.

4.1.12. Providing the User with access to the websites or services of the online shop partners in order to receive products, updates and services

5. METHODS AND TERMS FOR PROCESSING PERSONAL INFORMATION

5.1. The processing of the User's personal data is carried out without any time limit, in any legal way, including in personal data information systems using automation tools or without using such means.

5.2. The User agrees that the Website Administration may transfer personal data to third parties, including courier services, postal organisations and telecommunications operators, solely for the purpose of fulfilling an order placed by the User on the

online shop website www.smartsolutionsrus.ru, including delivery of the Goods.

5.3. The personal data of the User can be transferred to the authorized bodies of the government of the Russian Federation only on the grounds and in the order established by the legislation of the Russian Federation.

5.4. In case of the loss or disclosure of personal data, the Website Administration shall inform the User about said loss or disclosure of personal data.

5.5. The Website Administration shall take the necessary organizational and technical measures to protect the User's personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions on the part of third parties.

5.6. The Website Administration together with the User shall take all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User's personal data.

6. Obligations of the parties

6.1. The User shall:

6.1.1. To provide information about his/her personal data required to use the Website.

6.1.2. update and amend the personal data provided in case this information changes.

6.2. The Website Administration shall:

6.2.1. Use the information received solely for the purposes specified in clause 4 of this Privacy Policy.

6.2.2. keep confidential information confidential; not disclose it without the User's prior written consent; and not sell, exchange, publish or otherwise disclose the User's personal data, except in the cases specified in clauses 5.2 and 5.3 of this Privacy Policy.

6.2.3. Take precautions to protect the confidentiality of the User's personal data in accordance with the procedure normally used to protect such information in the existing business.

6.2.4. block personal data relating to the relevant User from the moment a request is received from the User or their legal representative or authorized body for the protection of the rights of subjects of personal data for the verification period in case incorrect personal data or illegal actions are identified.

7. LIABILITY OF THE PARTIES

7.1. The administration of the site that has not fulfilled its obligations is liable for losses incurred by the User in connection with the misuse of personal data, in accordance with the legislation of the Russian Federation, with the exception of cases provided for in cl. 5.2., 5.3. And 7.2. This Privacy Policy.

7.2. In case of the loss or disclosure of confidential information, the Website Administrator shall not be liable if said confidential information:

7.2.1. was made public before the loss or disclosure thereof.

7.2.2. was received from a third party before it was received by the Website Administrator.

7.2.3. Was disclosed with the consent of the User.

8. DISPUTE RESOLUTION

8.1. Before seeking legal recourse for a dispute arising from the relationship between a Website User and the Website Administrator, a claim (a written proposal for the voluntary settlement of the dispute) must be filed.

8.2. The receiver of the claim, within 30 calendar days from the date of receipt of the claim, shall notify the applicant in writing about the results of the review of the claim.

8.3. If an agreement is not reached, the dispute shall be referred to a judicial authority in accordance with the applicable laws of the Russian Federation.

8.4. The current legislation of the Russian Federation applies to this Privacy Policy and the relationship between the User and the Site Administration.

9. SUPPLEMENTARY CONDITIONS

9.1. The site administration has the right to make changes to this Privacy Policy without the consent of the User.

9.2. The new Privacy Policy comes into effect from the moment it is posted on the Website, unless otherwise provided for in the new edition of the Privacy Policy.

9.3. All suggestions or questions regarding this Privacy Policy should be reported by e-mail specified in the contact section.