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Warranty
When it comes to products, we know that you expect quality, design and long-lasting functionality. These are your priorities, and that makes them our priorities too. The Häfele Lifetime Warranty is your assurance that these products meet our strict quality standards and have been thoroughly tested in accordance with industry certifications. We are so confident in these products that we guarantee their trouble-free operation without any loss of quality for the entire guaranteed service life.
The Häfele Lifetime Warranty gives you confidence in the products you use and in the solutions you sell to your customers.
What does the Häfele Lifetime Warranty cover?
The product lines covered by the warranty and the warranty period for each are listed below:
| Ixconnect | 25 years |
| Matrix Box | 25 years |
| Metalla Hinges | 25 years |
| Free | 25 years |
The Häfele Lifetime Warranty covers normal use of the products in a domestic environment. A standard 12-month warranty applies to commercial premises. For more information, please contact our customer service.
How do I submit a warranty claim?
Submitting a warranty claim is very simple. The invoice holder just sends an e-mail to info@smartsolutionsrus.ru with a detailed description of the fault and supporting photos, and our team will process the request. For more information, visit our website or call our customer service on +7 (495) 787-07-84.
